Q. Why MyBusiness Portal?
MyBusiness portal is a single integrated point of complete, ever present, and useful access to information, applications, and people. MyBusiness Portal or MBP is your convenient gateway to your online services & information to drive a successful business.
Q. What are the services of MyBusiness Portal?
MBP enables secure extranet access for all your business functions including: Document Management, Team Management, Task Management, Purchase Order, Reimbursement, Leave Request and more.
Q. Do I need to install any software for accessing MyBusiness Portal?
No. MyBusiness Portal does not require any installation. It is a Web based application and just needs a browser to access it. There are no special hardware requirements other than a basic computer with a decent Internet connection and a Web Browser.
Q. What are the basic hardware requirements for using MyBusiness Portal?
- Pentium processor installed with Win 98, Win XP, Win Vista, Win 7/ MAC 10.X
- 64 MBytes of RAM, 100 MBytes available hard disk space
- Serial ports or USB ports available for modem
- ADSL/Dial Up modem
- Internet Service Provider (ISP) account
- IE 6 and above, FireFox 3.0 & above, Safari 3.2 and above.
Q. Is Acrobat Reader helpful?
Yes, this allows you to read and print forms which are in PDF format. To get your Acrobat Reader, click here to download and then run the installation.
Q. From where can I access MyBusiness Portal?
Just click on MyBusiness Portal at the bottom of our website and enter your username & password.
Q. Do I need to have IT knowledge to use or set up MyBusiness Portal?
No. Just how to use a Web Browser.
Q. Is there any software to install on web browser to use MyBusiness Portal?
No.
Q. Why can’t I log into MyBusiness Portal?
Check that you are using the correct user name [email address] and password to access your account.
- Check your confirmation email for your original user name and password, to make sure you are using the correct one.
- Check the portal home page, to see if there are any messages or alerts that the portal is temporarily unavailable.
Q. My browser isn’t loading MyBusiness Portal properly. What should I do?
MyBusiness Portal should load properly on all browsers. But Internet Explorer and Safari have been found to be the most reliable. You can download free copies of these browsers from the Internet.
Q. If I get a blank screen. What should I do?
Be sure you are using either Internet Explorer 6 or above, or Firefox 3.0 or higher versions. Also, under your browser internet options, you need to have cookies and JavaScript "enabled."
If you are still having difficulties e-mail us at support@1300mbp.com or call 1300 276 266.
Q. If I forgot my password. What should I do?
Click on the “Forgot Password” link on the login screen. After entering your email address registered with us, you will receive an email with your MBP User Name and an optional link to "Change your password".
If you continue to experience difficulties, email support@1300mbp.com or call 1300 276 266.
Q. Do I need any training to use MyBusiness Portal?
MyBusiness Portal has been designed to be very intuitive. Everything is point-and-click using your mouse. Typically administrators become familiar with the system with approximately one hour of usage. Staff should refer to the easy to understand KnowHow on the bottom menu of the Home page.
Q. Where is my data stored?
Your data is securely stored on our back end servers. The data is frequently backed up in case of system failure. No one has access to your data except you and your staff.
Q. What kinds of data security are in place for MyBusiness Portal?
Your entire session of MyBusiness Portal from beginning to end is encrypted using the highest encryption. Firefox and Microsoft browsers supports the industry standard of 128-bit encryption.
Q. Who owns and operates MyBusiness Portal?
MyBusiness Portal is owned, operated and updated by 1300bpo. 1300bpo LP is one of the leading providers of Business Process Outsourcing (BPO) services, offering a wide range of back office, customer care & support, virtual secretary and accounting outsourcing solutions to clients in Australia and worldwide. Aided by world-class infrastructure, business competencies, domain knowledge & expertise and a dedicated group of highly skilled and trained professionals. We are able to provide the best quality outsourcing services to clients.
Q. How do I find out more about MyBusiness Portal?
We welcome the opportunity to answer your questions and discuss how we can make a real difference in your business.
Please contact our team on: 1300 bpo com or 1300 276 266
